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 Di Bella Coffee delivers freshly roasted coffee to cafes, bars, restaurants, delis and corporate offices throughout Australia on a daily basis. As part of the Di Bella Coffee service we offer exclusivity, within a specified area, to those establishments using our coffee, and ensure our product is supplied only in quality outlets.We support the business we supply; we go the extra mile to ensure that we have done everything we possibly can to help your business grow to its full potential. Di Bella Coffee has advanced analytical skills and can provide you with reports containing information regarding your volume and usage, wet coffee and bean usage, extraction reports and staff-training progress reports. We can also assist in your HR requirements. Our entire team is multi-skilled in troubleshooting on technical aspects of equipment through to coffee making, ensuring you always receive knowledgeable, friendly service.
Our dedicated team members pride themselves on superior service, which includes close attention to training. We guarantee regular and free barista training by our Training Specialist Team covering:
• How to make a great cup of coffee consistently
• How to gain repeat business
• Flow of service to ensure efficiency
• General cleanliness and maintenance of your espresso equipment and coffee station
• Troubleshooting techniques for both coffee and equipment
Our expertise extends to our Di Bella Coffee delivery drivers – they do more than just deliver coffee. Our goal is to ensure you have complete access to a Di Bella Coffee representative for all your product-related questions.
They are all trained in operating coffee machines and adjusting grinders, so they are able to check a cafe’s equipment each time they deliver coffee. This not only provides quality assurance for our customers, it also provides extra support and service to ensure we are working together to produce the ultimate coffee experience. Our delivery service will ensure consistency in your ordering and consistency in our delivery turnaround time. This, in turn, impacts positively on the bottom line of our customers’ cafes and restaurants.
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Di Bella Coffee Wholesale Enquiries Queensland Christian Bianco (Queensland Business Development Manager) 82 Abbotsford Road Bowen Hills Queensland 4006 Australia Phone: +61 7 3252 5858 Phone: (Australia) 1800 332 163 Fax: +61 7 3252 5221 Mobile: +61 413 916 261 Email:
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Far North Queensland Juliette's Gary Bromham Phone: +61 7 4721 5577 Mobile: +61 411 123 608 7/58 The Strand Townsville QLD 4810 Australia Email:
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New South Wales Hadi Ashnaei (New South Wales Business Development Manager) Phone: (Australia) 1800 332 163 Mobile: +61 423 414 016 Email:
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Victoria Joe Molinaro (Victorian Business Development Manager) Phone: + 61 419 541 566 Fax: +61 3 9329 2593 Email:
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17 / 306-312 Albert Street Brunswick Victoria 3051 Australia Email:
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South Australia Steve Bordignon (South Australian Business Development Manager) Phone: (Australia) 1800 332 163 Mobile: +61 415 074 744 Email:
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Western Australia Alessandro Carciotto (Western Australian Business Development Manager) Phone: (Australia) 1800 332 163 Mobile: + 61 488 776 593 Email:
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Tasmania Phillip Cox (Tasmanian Business Development Manager) Phone: (Australia) 1800 332 163 Mobile: +61 418 140 926 Email:
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Di Bella Coffee - China 帝焙乐咖啡中国 Chris Zavros (Operations Manager Shanghai) Phone: (Australia) 1800 332 163 Email:
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Room 2808 Universal Mansion Building 172 Yu Yuan Road Jing’an District Shanghai China 200060
Di Bella Coffee India Rahul Leekha GM Operations Vibgyor Towers, Level 8 G Block C62 Bandra Kurla Complex Mumbai 400051, India Phone: +91 22 4090 7323 Mobile: +91 98209 30596 Email:
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Web: www.dibellacoffee.in
For any other Retail or Wholesale enquiries in Queensland or outside these areas please contact Di Bella Coffee Head Office direct on Ph: +61 7 3252 5858 or 1800 332 163 ABOUT US Combined with our signature coffee blends and the ability to “inspire passion”, we are recognised as the fastest-growing coffee company in Australia. Our wide range of awards and accolades, across categories such as community services, product, business and staff, has also seen Di Bella Coffee develop a reputation as Australia’s most awarded coffee company. With the Head Office and Roasting Warehouse based at Bowen Hills in Brisbane, Di Bella Coffee wholesales freshly roasted coffee to cafes nationally. Our retail Roasting Warehouses in Brisbane, Melbourne, Adelaide and Sydney bring cups of coffee and premium roasted coffee beans to customers Australia-wide. Di Bella Coffee also has an online store – mydibellacoffee.com – where customers can purchase freshly roasted coffee As part of the Di Bella Coffee global strategy, Di Bella Coffee expanded its operations into Shanghai, China. This project uses the business model that has been key to Di Bella Coffee’s success and incorporates an eastern twist to fit the evolving coffee industry in the Chinese market. Di Bella Coffee continues to develop the market both nationally and internationally working on all the elements to create “The Ultimate Coffee Experience”: the constant pursuit of premium quality beans, the development of rich full-flavoured blends, the use of the finest coffee machinery and the education of the coffee processes. MISSION STATEMENT Di Bella Coffee “Our journey towards a legacy…” THE ULTIMATE COFFEE EXPERIENCE COFFEE: We aim to give each of our customers a memorable coffee experience every time. We purchase only the highest-quality beans available from the world’s finest coffee growing regions. Each growing region contributes a characteristic flavour that is unique to that area. These premium-grade beans are then blended and freshly roasted to reach their optimum flavour and aroma at our roasting warehouses around Australia. Di Bella Coffee provides a selection of signature blends to suit any coffee palete. Whichever blend you choose, you are assured that your coffee is made with the finest green beans from around the world and expertly roasted and blended. PRICE: Many companies inflate their prices to cover expenses for merchandise that ultimately markets their coffee brand. Our focus is to help your bottom line by helping you sell more coffee. We supply our roasted coffee at more competitive prices than our colleagues without compromising quality or consistency. We embrace our ‘Crop to Cup’ approach which provides a guarantee of a higher price direct to the farmer. Thus enabling a strong basis for sustainable farming and the finances to achieve a better quality of life on the farms. SERVICE AND EDUCATION: Our dedicated team members pride themselves on superior service. We have many years of combined experience; our entire team is made up of industry professionals. We understand that a memorable coffee experience starts with our coffee and ends with your barista, which is why training and education is at the heart of our service standards. As part of the Di Bella Coffee service philosophy, we offer exclusivity, within an area, to those establishments using our coffee, and ensure our product is supplied only in quality outlets. Di Bella Coffee prides itself with the core values of passion, accountability, consistency, inspiration, and integrity, along with great customer service, high-quality products, and value for money. |
